Deployment

Real deployment close to the customer environment.

OpsDiag is positioned as an RCA system that works near the infrastructure, services, and operational knowledge responders already use.

Operator architecture

Customer environment to RCA output.

The deployment path is shown as an architecture route, not a generic process list.

  1. 01

    Customer side

    Customer environment

    Incident context starts near the services, clusters, provider data, and runbooks involved in the response.

  2. 02

    Install

    Agentic RCA deployment

    Agentic RCA is installed through Helm and configured around approved model providers and evidence paths.

  3. 03

    Access route

    MCP Server Proxy

    RCA and CLI questions enter the proxy before reaching scoped MCP Servers for service or provider evidence.

  4. 04

    Evidence

    MCP Servers and provider APIs

    MCP Servers query relevant systems such as Kubernetes, cloud APIs, observability, deploy history, edge controls, and alerts.

  5. 05

    Output

    RCA output

    The result is a reviewable brief with likely causes, affected scope, validation checks, rollback candidates, and mitigation steps.

Data boundary

Close to the customer, limited in the output.

Stays close

Operational context

  • Runbooks, topology notes, service ownership, and policy context.
  • Deploy context, provider signals, and incident-specific assumptions.
  • Scoped MCP Server evidence paths operated around the customer workflow.

RCA output

Decision context

  • What changed and what is affected.
  • Signals that support or weaken a proposed cause.
  • The safest next validation, rollback, mitigation, or handoff step.

Install

Helm-first setup

The install path is intentionally shown as an operator command because the page is about a real deployment model.

Models

Provider-aware operation

The deployment can be positioned around Anthropic, Gemini, and OpenAI model providers without turning the page into model marketing.

Access

Scoped evidence paths

Agent access is described as scoped around the incident path and the MCP evidence sources the customer is prepared to operate.

Next step

Map the deployment model to your incident workflow.

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